Fixing a Score Error
Teams or players mess up the score? No worries! As the organizer, you’ve got the power to fix it—Easy Peasy! Check out how below
Select the option that best suits your situation
Fixing a Bracket
Fixing a Round Robin
Fixing a Set Schedule
Fixing a score in a Set Schedule – Single Game (See all Fixing a Round Robin options)
Reset Match in a Bracket - Basic Scoring
Log in to the admin panel.
Go to the Bracket tab or tap the three lines in the top left, then select Bracket.
Click on the incorrect bracket match.
Click Reset Match.
Click the bracket match again, enter the correct score, and tap Submit.
Reset Match in a Bracket - ScoreMagic
Log in to the admin panel.
Go to the Bracket tab or tap the three lines in the top left, then select Bracket.
Click on the incorrect bracket match.
Click Reset Match.
Click on the bracket match again. You will need to move the match onto an empty court. (If no court is available, pause a court and then move the match to that court when it becomes available.)
Click on the Display button and open the court the match is on.
Click on Rounds at the bottom and update all the rounds for the match.
Click the Submit button.
Go to Stats and Logs.
Click the Recalculate PPR button.
Update a score in a Bracket - Visual only does not change outcome
Log in to the admin panel.
Go to the Bracket tab or tap the three lines in the top left, then select Bracket.
Click on the incorrect bracket match.
Update the scores in the team score boxes.
Click the Update Score Only button.
Swap Scores in a Round Robin
Log in to the admin panel.
Go to the Stats and Logs tab or tap the three lines in the top left, then select Stats and Logs.
Click on the game that was submitted backwards.
Click the Swap Scores button.
Update Scores in a Round Robin
Log in to the admin panel.
Go to the Stats and Logs tab or tap the three lines in the top left, then select Stats and Logs.
Click on the game that was submitted backwards.
Click the Update Scores button.
Put the correct scores in the boxes and click the Update Scores button
Fixing ScoreMagic rounds in a Round Robin
Fixing scoremagic round scores will update the Bag Stats on the players profile. It will NOT update the SPR change on a players game history. Each player affected would have to request a correction here: Requesting a correction
Log in to the admin panel.
Go to the Stats and Logs tab or tap the three lines in the top left, then select Stats and Logs.
Click on the game that Scoremagic needs to change.
Click the Update ScoreMagic Rounds button.
Click the boxes on the bottom of the scoreboard that appears to change the rounds
Go back to the Stats and Logs Tab in admin and click Recalculate PPR
Fixing a Best of Set Schedule Score
Fixing a score in Set Schedule - Best of or Must Play
Log in to the admin panel.
Go to the Schedule tab or tap the three lines in the top left, then select Schedule.
Click the Edit button next to the game that needs to be changed.
Click the Reset Entire Match button.
This will reset all match stats for the entire game and set it to TBD.
Put the match back onto a court and open the scoreboard.
Score the games as they should have been and tap Submit.
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