Pricing/Subscriptions

Player vs Organizer accounts

Scoreholio has two separate account types: Player and Organizer. Each serves a different purpose and operates independently within the app.

Player Accounts

• Used to track stats, rankings, and participate in tournaments.

• Login is only available through the Scoreholio app under the PLAYER PROFILE tab.

• No password is required—login is verified via an email code.

• SPR+ is a player-only upgrade and does not affect an Organizer account.

Organizer Accounts

• Required to run tournaments on Scoreholio.

• Login requires an email and password.

• To create an Organizer account, go to the RUN A TOURNAMENT section in the app.

• Organizer accounts can be accessed on both the app and the Scoreholio website.

• You can log in on multiple devices using the same Organizer account.

• All Organizer subscriptions include SPR+, but if you have a separate SPR+ subscription, you’ll need to cancel it manually in the app store.

Important Notes

• Player and Organizer accounts are completely separate—you can use the same or different emails for each.

• Want help running your tournament? Use Organizer Assist to grant access to additional organizers.

Managing your Scoreholio Subscription

Scoreholio does not accept or store any credit card or payment information within the app. All subscription payments are processed through the app store on your device.

If you need to cancel, pause, or modify your subscription, follow the appropriate link below based on your device:

📱 Manage Subscription on Google Play 🍏 Manage Subscription on iPhone (Apple App Store)

For further assistance, refer to your app store’s support page or reach out to their customer service.

Player Subscription Levels

Check out more on SPR+

Organizer Subscription Levels

All paid organizer plans come with a free SPR+ player upgrade.

How to Upgrade to a Paid Organizer Subscription

All upgrades are handled by the app store and must be upgraded through your mobile phone or tablet.

Upgrading Annual Subscription from one level to another

Upgrading Your Annual Subscription

If you upgrade your Scoreholio annual subscription from one level to another, the process varies depending on your device:

📱 Android (Google Play)

• Any remaining balance from your current plan is applied to the new plan.

• Once that balance reaches zero, your new plan will renew at the full yearly price.

• Your renewal date will move closer than before, reflecting the applied balance.

• The new renewal date is when you will be charged at your new subscription level.

🍏 iOS (Apple App Store)

• Apple refunds the remaining balance from your current plan.

• Then, it charges you for the new subscription level.

• You will see two transactions: one refund and one new charge.

• Your renewal date resets to one year from the date of your upgrade.

Let us know if you have any questions about your subscription upgrade!

Billing Error

If your subscription has been interupted due to a billing error see below how to fix the issue:

Android Billing Support

iOS Billing Support

Canceling a Subscription